bias People don't want more choices. They want to be more comfortable with the choices they make. Over the last ten years, I tried to convince customers that choice is what they are looking for—offering PC systems tailored to their needs, with configurations sometimes boosting several
strategy Porter's 5 Forces Identifying the forces that shape the competitive landscape is a fundamental task for companies. But not only there, in interviews for product managers, competitors also play a role. With Porter's
product-management E-Mail Registrations For the longest time we asked customers for there e-mail. The assumption was that by having a form of contact we could improve metrics. Asking people to return, sending out
product-management End to End Ownership Product managers are responsible for maximizing the value the product creates. We even generate product teams now and give them end-to-end ownership, including P&L. Taking ownership and feeling
product-management Why You Should Use Personas Over the years, we have learned that collaboration is an important factor for success. But having people with different skill sets work together is not always easy. To solve part
agile Agile isn't Scrum and Kanban Why are we focusing on the methods instead of the problem? The original agile manifesto has 180 words, and it doesn't have the word Scrum or Kanban in it. Agile
management Beware of the HiPPO The HiPPO (highest paid person's opinion) is a common issue within organizations, instead of creating an environment of transparency and evidence based decision-making, you end up in a highly hierarchical